EASY SPACE – Frequently Asked Questions (FAQs)

EASY SPACE – Frequently Asked Questions (FAQs)

1. What products do you offer?

We specialize in space-saving and multifunctional furniture, including wall beds, cabinets, folding tables, coffee tables, and more — perfect for condos, apartments, and modern homes.

2. Do you customize furniture?

  • Wall Beds: Only available in standard sizes (900×1900, 1200×1900, 1500×1900).

  • Cabinets: ✅ Yes, we can customize height, width, and internal layout (shelves, drawers, hanger bars, mirrors, ironing boards).

3. What finishes or colors are available?

We offer Royal Oak, Rural Oak, and White finishes for both body and front panels.

4. Are mattresses included in the wall bed price?

No, but you may choose a variant with mattress for an additional fee.

5. Do you offer delivery?

Yes! We offer nationwide delivery. Delivery fees depend on your location, and we also run promos like free shipping for qualifying orders.

6. Do you provide installation?

Yes, professional installation is available with an additional fee, quoted based on location and complexity.

7. How long is the lead time?

  • On-hand items: 3–7 days for delivery within Metro Manila.

  • Made-to-order/custom items: 2–4 weeks production + delivery lead time.

8. Can I visit your showroom?

Yes!

  • Warehouse showroom: Meycauayan, Bulacan

  • New showroom opening: SM North EDSA (October)

9. What payment options do you accept?

  • Bank Transfer

  • GCash

  • Credit/Debit Card (via Shopify checkout)

  • Installment plans available via BillEase, Home Credit, and UnaCash

10. What is your return/refund policy?

We allow returns/refunds for damaged, defective, or wrong items reported within 24hrs. Items must be unused, unassembled, and in original packaging.

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